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Returns & Refunds

Petricious offers a no questions asked full 90 day Money Back Guarantee on the Product Price. (does not include shipping) We will cheerfully refund every penny of the product purchase price No matter what the reason. We want you to be 100% satisfied.

Please note: do NOT call your bank to charge back as this will delay your refund up to 60 days and you may NOT receive the full credit!

Here is how it works:

Please send your product back so that it arrives in our facility within 90 days of the date that you ordered. Once we receive, we will process it for a full refund of the product price.

Please follow the 3 steps below
Step #1

Call Customer service at 1-800-863-7195 to get a Return Authorization number (RAN)

Step #2
Put the product used or unused in a box and include the RAN number on the inside and the outside of the box to ensure proper credit.

Step #3
Mail the package, and once we receive the package, you will be refunded within 5 business days. Please note that the credit may not appear on your bank statement till the following month depending on your billing cycle.

  • Returns should be sent to this address:

  • Petricious Fufillment Center

  • Attn: Returns Department

  • 250 S Diversatech Dr

  • Unit 4

  • Manteno, IL 60950

Email: cs@petricious.com

Option: if you decide you would like to save the time, money and hassle of returning the product, then ask of the customer service representative about the details.